Questrade Close Account

Adam Rosen - Lead financial writer

Updated 27-Nov-2024

Questrade Close Account

For whatever reason you may wish to close or delete your live Questrade trading account. Questrade is a multi-asset broker that was established in 2008 and is headquartered in Canada. Questrade offers trading in Forex, Commodities, Indices, Stocks, Crypto, Futures to over 10,000 clients. There are a few ways to close and deactivate your live Questrade account including online, through email and even through the post. Closing your Questrade account will take around 3 to 10 days depending on your circumstances. There are a few things you will need to check before you close your Questrade acccount as once your Questrade account is fully deactivated, any trading research and available Questrade funds or any other data that remains needs to be in your possession. Once Questrade trading platform access is lost.

What are the steps to deactivating and closing my Questrade account?

  1. Once logged into Questrade, choose "delete" or "Close Account" from the Questrade drop-down menu that is located at the very bottom of the page on the Questrade. Once you have navigated to the Questrade settings page, select the option that allows you to delete your Questrade live trading account.
  2. A pop-up will inquire as to the motivation for your decision to close your Questrade account, and it will provide you one final opportunity to change your mind. A Questrade representitive may also contact you to confirm your Questrade account closure.

It is now possible to close your Questrade account within three days, provided that all of your Questrade positions have been closed and all available Questrade funds have been withdrawn.

Although there are thousands of people who use Questrade, at some point you may want to close your Questrade account. It only takes a few clicks of a button to delete your Questrade account if you decide you've had enough of the Questrade platform and no longer want to use it.

Before you close your Questrade account, double check that all open trades have been closed and that you have withdrawn the full amount of money from your available Questrade balance.

You can terminate your Questrade account via email

You can log in to your Questrade account using the email address that you provided during the Questrade registration process in order to terminate your Questrade account. Send an email to requesting that your Questrade account be closed. The email should contain your Questrade account deactivation and closing request.

Your Questrade Account Can Be Closed Via Telephone

you can also contact a Questrade support agent by calling 1.888.783.7866. They will be able to assist you.

To delete your Questrade account, go to https://www.questrade.com and then follow the instructions that are provided on the Questrade website. If you have any questions or concerns about deleting your Questrade account.

Your Questrade Account Can Be Closed Via Post

You can send a letter to the Questrade head office in 5700 Yonge St North York, ON M2M 4G8 to request that your live Questrade account be closed. closing your Questrade account via post will take allot longer and you will want to know if Questrade recieved your Questrade account closing letter.

How Much Time Will It Take Before My Questrade Account Is Deleted?

Questrade requires three to ten business days to close your account, and their may be some associated fees when closing your Questrade acccount. Questrade accounts with available funded balance may take longer if you do not provide Questrade with a withdrawal method and verify your ID.

Is it possible to reactivate my Questrade account after it has been closed?

When an Questrade account is closed, it cannot be reopened under any circumstances; however, a new Questrade account can be created at any time by using a different username and email address. Your Questrade trading history and data will be wiped clean from any previous Questrade transactions that you have closed, as well as any active Questrade accounts you have had in the past.

Are Multiple Questrade Accounts Possible?

You are free to create as many Questrade accounts as you like. You will need to register with Questrade with the same name and documents as you did when you created your previous Questrade account in order to do this. You will, however, be required to create a new Questrade login name and email address for your new Questrade accounts.

What Are Some of the Reasons That People Want to Cancel Their Questrade Account?

The majority of newcomers struggle with fundamental issues such as risk management, which frequently results in significant financial losses with brokers like Questrade. People typically decide to close their trading account on Questrade because they no longer wish to participate in the Questrade platform's trading activities. Its possible you have trading accounts else where and you wish to close up Questrade or you are looking for an Questrade alternative.

Inactivity Fees for Your Questrade Account

It's possible that you have an Questrade account in which you haven't executed a live buy or sell order in a few months. If this is the case, your Questrade account may be marked and dormat and eventually locked.

Because Questrade does charge inactivity fees for Questrade dormant accounts, you should make sure to close any Questrade accounts you have with Questrade that you no longer intend to use.

Withdraw the remainder of your Questrade balance

You can take money out of your Questrade account whenever you like by using the Questrade trading platform or going to the website https://www.questrade.com.

In order to accomplish this, you will need to take any remaining money out of your Questrade broker account, which is a process that is also known as final Questrade balance withdrawal.

There is a wide variety of withdrawal methods offered by brokers like Questrade, as well as differences in the amount and speed of withdrawal speeds depending on your chosen Questrade withdrawal method.

You are permitted to withdraw funds from your Questrade account up to the value of the available funds in your Questrade account at any given time. Because you are not required to keep any money in your Questrade account, you are free to withdraw the entirety of your Questrade balance whenever you see fit. Remember that any Questrade funds that you withdraw will be put back into the same account that they came from when you made the Questrade deposit. This is the most important thing to keep in mind.

It is possible that you will be required to provide an alternative method in order to withdraw money from Questrade if your details have changed since the time that you initially deposited the Questrade funds.

When you withdraw money from Questrade, the process is not instant; rather, it typically takes at least several business days for the money to reach you. Questrade withdrawal times differ depending on the selected payment method in your Questrade dashboard.

If all of the information associated with your Questrade account is accurate, the processing of your request to withdraw funds from your Questrade account may take up to one to ten business days. The amount of time it is estimated to take to receive payment from Questrade after a withdrawal has been processed varies entirely according to your chosen method of payment and is dependent on the 3rd party payment service provider supported by Questrade.

Questrade Account Deactivation Delays

Because there is a possibility of delays when withdrawing large sums of money from an Questrade account, we recommend getting in touch with your financial institution in advance. Additional Questrade waiting time may be incurred due to the placing of a security hold on large Questrade withdrawals. Please check with your financial institution before initiating a Questrade withdrawal because the processing times associated with each Questrade withdrawal method are unique.

While your Questrade account is 'Under Review', you will still be able to withdraw funds from it; however, you will need to have funds that are eligible for Questrade withdrawal in order to complete the withdrawal process. Once your Questrade withdrawal request has been processed by Questrade and the withdrawal process has been finished, you will be notified via email that the request has been fulfilled.

It is important that you understand that you can only withdraw Questrade money into accounts that are under your own name.

Withdrawal Fees Charged by Questrade

Because 3rd party fees for Questrade international bank transfers and wire transfers can be quite high, you should make it a habit to double check whether or not this is something that will be applicable to the Questrade closing transactions you conduct.

At Questrade, the withdrawal of funds for basic transactions is free of charge. You will be subject to an additional fee by your 3rd part Questrade withdrawal method for currency conversion if you choose to withdraw funds in a currency other than US dollars (USD). The prices of the Questrade withdrawal services may shift at any time in response to shifts in the market conditions.

The majority of withdrawal requests made to Questrade are processed free of charge through common withdrawal methods like Bank Transfer, Electronic wallets (eWallets).

How to Uninstall the Questrade App on Your iOS or Android Device

On your iOS or Android device when the app list window displays, touch and hold the Questrade app icon until it appears, and then pick the option to Remove App from the menu. After opening the app drawer, which is where all of your apps including Questrade are kept, you may move them to the Uninstall area (on Android) on the left side of the screen by dragging and dropping them there. From that screen, select the Delete Questrade App option to confirm that you wish to remove the Questrade application from your phone. Tap the minus sign or the X to delete Questrade applications, which is the quickest and easiest method to remove Questrade applications from your device.

Questrade should be removed from your computer if no longer needed

If you have downloaded Questrade to your PC or Mac computer you can uninstall any Questrade software and remove Questrade from your web browser.

What You Need To Do To Cancel A Request To Close Your Questrade Account

You can get in touch with Questrade customer support via e-mail, the phone, or live chat if available if you don't feel like closing your Questrade account. As long as your Questrade close account status is 'Under Review' or 'In Progress', you may cancel your Questrade account closure request by contacting Questrade customer support.

How Does The Questrade Account Compare Against Other Brokers?

  • Questrade Broker Account

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    🀴 Questrade is Used By: 10,000
    ⚑ Questrade is Regulated by: Organization of Canada (IIROC)

    πŸ’΅ What You Can Trade with Questrade: Forex, Commodities, Indices, Stocks, Crypto, Futures
    πŸ’΅ Instruments Available with Questrade: 194

    πŸ“ˆ Questrade Inactivity Fees:
    πŸ’° Questrade Withdrawal Fees: varies
    πŸ’° Questrade Payment Methods: Bank Transfer, Electronic wallets (eWallets),
    πŸ’° Questrade Account Base Currencies:

    Questrade Risk warning : Your capital is at risk

  • IC Markets Broker Account

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    🀴 IC Markets is Used By: 180,000
    ⚑ IC Markets is Regulated by: Australian Securities and Investments Commission (ASIC), Financial Services Authority (FSA), Cyprus Securities and Exchange Commission (CySEC)

    πŸ’΅ What You Can Trade with IC Markets: Forex, Majors, Energies, Metals, Agriculturals,
    πŸ’΅ Instruments Available with IC Markets: 232

    πŸ“ˆ IC Markets Inactivity Fees: No
    πŸ’° IC Markets Withdrawal Fees: No
    πŸ’° IC Markets Payment Methods: Credit Cards, VISA, MasterCard, Debit Cards, Visa, MasterCard, Bank Transfer, PayPal, Neteller, Neteller VIP, Skrill, Poli, Cheque, BPAY, UnionPay, FasaPay, QIWI, RapidPay, Klarna, Electronic wallets (eWallets), Broker to Brokers, Thai Internet Banking, Vietnamese Internet Banking,
    πŸ’° IC Markets Account Base Currencies: USD, GBP, EUR, CHF, JPY, SGD, AUD, CAD, HKD, NZD

    IC Markets Risk warning : Losses can exceed deposits

  • Roboforex Broker Account

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    🀴 Roboforex is Used By: 10,000
    ⚑ Roboforex is Regulated by: Financial Services Commission (FSC) License 000138/437

    πŸ’΅ What You Can Trade with Roboforex: Forex, Minors, Majors, Exotics, Indices, Metals,
    πŸ’΅ Instruments Available with Roboforex: 100

    πŸ“ˆ Roboforex Inactivity Fees: No
    πŸ’° Roboforex Withdrawal Fees: Yes
    πŸ’° Roboforex Payment Methods: Credit cards, VISA, MasterCard, JCB, Debit cards, Bank Transfer, Electronic wallets (eWallets), Neteller, Skrill, Perfect Money, AdvCash, BPAY, China UnionPay, FasaPay, CashU, WeChat Pay, ecoPayZ, AstroPay, Sofort, Giropay, Poli, Wepay, iDEAL, Payoneer,
    πŸ’° Roboforex Account Base Currencies: USD, EUR, XAU

    Roboforex Risk warning : Losses can exceed deposits

  • AvaTrade Broker Account

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    🀴 AvaTrade is Used By: 200,000
    ⚑ AvaTrade is Regulated by: Central Bank of Ireland, Australian Securities and Investments Commission (ASIC), Financial Services Authority (FSA), South African Financial Sector Conduct Authority (FSCA), Financial Stability Board (FSB), Abu Dhabi Global Markets (ADGM), Financial Regulatory Services Authority (FRSA), British Virgin Islands Financial Services Commission (BVI)

    πŸ’΅ What You Can Trade with AvaTrade: Forex, Minors, Cryptocurrencies, Majors, Exotics, Indices, UK Stocks, US Stocks, Energies, Metals, Agriculturals, ETFs, IPO, Bonds,
    πŸ’΅ Instruments Available with AvaTrade: 1000

    πŸ“ˆ AvaTrade Inactivity Fees: No
    πŸ’° AvaTrade Withdrawal Fees: No
    πŸ’° AvaTrade Payment Methods: Credit cards, VISA, MasterCard, Bank Transfer, Electronic wallets (eWallets), PayPal, Neteller, WebMoney, Payoneer,
    πŸ’° AvaTrade Account Base Currencies: USD, GBP, EUR, JPY, AUD

    AvaTrade Risk warning : 71% of retail CFD accounts lose money

  • FP Markets Broker Account

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    🀴 FP Markets is Used By: 10,000
    ⚑ FP Markets is Regulated by: Australian Securities and Investments Commission (ASIC), Cyprus Securities and Exchange Commission (CySEC), Financial Services Authority (St. Vincent and the Grenadines)

    πŸ’΅ What You Can Trade with FP Markets: Forex, Minors, Majors, Exotics, Indices, Metals,
    πŸ’΅ Instruments Available with FP Markets: 100

    πŸ“ˆ FP Markets Inactivity Fees: No
    πŸ’° FP Markets Withdrawal Fees: No
    πŸ’° FP Markets Payment Methods: Credit cards, VISA, MasterCard, Debit cards, Bank Transfer, Electronic wallets (eWallets), Neteller, BPAY, POLi, PayPal, Neteller, Skrill, PayTrust, NganLuong VN, Fasapay, Broker to Broker, OnlinePay China, Directa24, Klarna, PayTrust88, Payoneer,
    πŸ’° FP Markets Account Base Currencies: USD, GBP, EUR, CHF, JPY, SGD, AUD, CAD, HKD, NZD

    FP Markets Risk warning : Losses can exceed deposits

  • NordFX Broker Account

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    🀴 NordFX is Used By: 10,000
    ⚑ NordFX is Regulated by: Cyprus Securities and Exchange Commission (CySEC), License No: 209/13

    πŸ’΅ What You Can Trade with NordFX: Forex, Majors, Metals,
    πŸ’΅ Instruments Available with NordFX: 50

    πŸ“ˆ NordFX Inactivity Fees: No
    πŸ’° NordFX Withdrawal Fees: No
    πŸ’° NordFX Payment Methods: Bank Transfer, Neteller, PerfectMoney, WebMoney, FasaPay, CashU, Payza, QIWI,
    πŸ’° NordFX Account Base Currencies: USD, EUR

    NordFX Risk warning : Losses can exceed deposits

  • XTB Broker Account

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    ⚑ XTB is Regulated by: Financial Conduct Authority (FCA), FCA number FRN 522157, Cyprus Securities and Exchange Commission (CySEC), CySEC Licence Number: 169/12, Comision Nacional del Mercado de Valores, Komisja Nadzoru Finansowego, Belize International Financial Services Commission (IFSC) under license number IFSC/60/413/TS/19, Polish Securities and Exchange Commission (KPWiG), Dubai Financial Services Authority (DFSA), Dubai International Financial Center (DIFC),Financial Sector Conduct Authority (FSCA), XTB AFRICA (PTY) LTD licensed to operate in South Africa

    πŸ’΅ What You Can Trade with XTB: Forex, Minors, Cryptocurrencies, Majors, Exotics, Indices, UK Stocks, US Stocks, Pennystocks, Energies, Metals, Agriculturals, ETFs,
    πŸ’΅ Instruments Available with XTB: 4000

    πŸ“ˆ XTB Inactivity Fees: Yes
    πŸ’° XTB Withdrawal Fees: No
    πŸ’° XTB Payment Methods: Credit cards, MasterCard, Maestro, Visa, Debit cards, Bank Transfer, Electronic wallets (eWallets), PayPal, Neteller, Skrill, Poli, Paysafe, Payoneer,
    πŸ’° XTB Account Base Currencies: USD, GBP, EUR

    XTB Risk warning : 76% - 83% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

  • Pepperstone Broker Account

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    🀴 Pepperstone is Used By: 89,000
    ⚑ Pepperstone is Regulated by: Financial Conduct Authority (FCA), Australian Securities and Investments Commission (ASIC), Cyprus Securities and Exchange Commission (CySEC), Federal Financial Supervisory Authority (BaFin), Dubai Financial Services Authority (DFSA), Capital Markets Authority of Kenya (CMA), Pepperstone Markets Limited is incorporated in The Bahamas (number 177174 B), Licensed by the Securities Commission of the Bahamas (SCB) number SIA-F217

    πŸ’΅ What You Can Trade with Pepperstone: Forex, Minors, Cryptocurrencies, Majors, Exotics, Indices, Energies, Metals,
    πŸ’΅ Instruments Available with Pepperstone: 100

    πŸ“ˆ Pepperstone Inactivity Fees: Yes
    πŸ’° Pepperstone Withdrawal Fees: No
    πŸ’° Pepperstone Payment Methods: Credit cards, VISA, MasterCard, Debit cards, Bank Transfer, Electronic wallets (eWallets), PayPal, Neteller, BPAY, POLi, UnionPay, FasaPay, QIWI, Payoneer,
    πŸ’° Pepperstone Account Base Currencies: USD, GBP, EUR, CHF, JPY, SGD, AUD, CAD, NZD, HKD

    Pepperstone Risk warning : CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. Between 74-89 % of retail investor accounts lose money when trading CFDs. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money

  • XM Broker Account

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    🀴 XM is Used By: 10,000,000
    ⚑ XM is Regulated by: Financial Services Commission (FSC), Cyprus Securities and Exchange Commission (CySEC), Australian Securities and Investments Commission (ASIC)

    πŸ’΅ What You Can Trade with XM: Forex, Stock CFDs, Commodity CFDs, Minors, Majors, Exotics, Equity Indices CFD, Energies CFD, Precious Metals
    πŸ’΅ Instruments Available with XM: 1000

    πŸ“ˆ XM Inactivity Fees: Yes
    πŸ’° XM Withdrawal Fees: No
    πŸ’° XM Payment Methods: Credit cards, Debit cards, Bank Transfer, Electronic wallets (eWallets), Moneta, ABAQOOS, PRZELEWY24, Neteller, PerfectMoney, WebMoney, UnionPay, FasaPay, CashU, Payza, QIWI, SOFORT, Giropay, Payoneer, Skrill,
    πŸ’° XM Account Base Currencies:

    XM Risk warning : CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 77.74% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

  • eToro Broker Account

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    🀴 eToro is Used By: 20,000,000
    ⚑ eToro is Regulated by: Financial Conduct Authority (FCA), Cyprus Securities and Exchange Commission (CySEC), Markets In Financial Instruments Directive (MiFID), Australian Securities and Investments Commission (ASIC)

    πŸ’΅ What You Can Trade with eToro: Forex, Minors, Cryptocurrencies, Majors, Exotics, Indices, UK Stocks, US Stocks, Energies, Metals, Agriculturals, ETFs,
    πŸ’΅ Instruments Available with eToro: 2000

    πŸ“ˆ eToro Inactivity Fees: Yes
    πŸ’° eToro Withdrawal Fees: Yes
    πŸ’° eToro Payment Methods: Credit cards, VISA, MasterCard, Maestro, Debit Cards, Bank Transfer, PayPal, Neteller, Skrill, WebMoney, Giropay, eWallets,
    πŸ’° eToro Account Base Currencies: USD

    eToro Risk warning : 51% of retail investor accounts lose money when trading CFDs with this provider.

  • FXPrimus Broker Account

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    🀴 FXPrimus is Used By: 10,000
    ⚑ FXPrimus is Regulated by: Cyprus Securities and Exchange Commission (CySEC), Markets In Financial Instruments Directive (MiFID), Vanuatu Financial Services Commission (VFSC)

    πŸ’΅ What You Can Trade with FXPrimus: Forex, Minors, Majors, Exotics, Indices, UK Stocks, US Stocks, Energies, Metals,
    πŸ’΅ Instruments Available with FXPrimus: 130

    πŸ“ˆ FXPrimus Inactivity Fees: No
    πŸ’° FXPrimus Withdrawal Fees: Varies
    πŸ’° FXPrimus Payment Methods: Credit cards, VISA, MasterCard, Debit cards, Bank Transfer, Electronic wallets (eWallets), Neteller, Skrill, Payoneer, SafeCharge, TrustPay, EmerchantPay, Bitcoin, UnionPay, FasaPay, Giropay,
    πŸ’° FXPrimus Account Base Currencies: USD, GBP, EUR, SGD, PLN

    FXPrimus Risk warning : Losses can exceed deposits

  • easyMarkets Broker Account

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    🀴 easyMarkets is Used By: 142,500
    ⚑ easyMarkets is Regulated by: Cyprus Securities and Exchange Commission (CySEC), Australian Securities and Investments Commission (ASIC), Financial Services Authority (FSA), British Virgin Islands Financial Services Commission (BVI)

    πŸ’΅ What You Can Trade with easyMarkets: Forex, Minors, Cryptocurrencies, Majors, Exotics, Indices, Energies, Metals, Agriculturals, Options,
    πŸ’΅ Instruments Available with easyMarkets: 200

    πŸ“ˆ easyMarkets Inactivity Fees: No
    πŸ’° easyMarkets Withdrawal Fees: No
    πŸ’° easyMarkets Payment Methods: Credit cards, MasterCard, Maestro, American Express, JCB, Astropay, Debit cards, Bank Transfer, SOFORT, GiroPay, iDeal, Bpay, Electronic wallets (eWallets), Skrill, Neteller, WebMoney, UnionPay, WeChatPay, FasaPay, STICPAY,
    πŸ’° easyMarkets Account Base Currencies: USD, GBP, EUR, CHF, JPY, SGD, AUD, CAD, CNY, CZK, HKD, ILS, MXN, NOK, NZD, PLN, SEK, TRY, ZAR

    easyMarkets Risk warning : Your capital is at risk


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