IG Close Account

Adam Rosen - Lead financial writer

Updated 23-Sep-2025

IG Close Account

For whatever reason you may wish to close or delete your live IG trading account. IG is a multi-asset broker that was established in 1974 and is headquartered in UK. IG offers trading in Forex, Minors, Cryptocurrencies, Majors, Exotics, Indices, UK Stocks, US Stocks, Energies, Metals, Agriculturals, ETFs, IPO, Bonds, Options, to over 239,000 clients. There are a few ways to close and deactivate your live IG account including online, through email and even through the post. Closing your IG account will take around 3 to 10 days depending on your circumstances. There are a few things you will need to check before you close your IG acccount as once your IG account is fully deactivated, any trading research and available IG funds or any other data that remains needs to be in your possession. Once IG trading platform access is lost.

What are the steps to deactivating and closing my IG account?

  1. Once logged into IG, choose "delete" or "Close Account" from the IG drop-down menu that is located at the very bottom of the page on the IG. Once you have navigated to the IG settings page, select the option that allows you to delete your IG live trading account.
  2. A pop-up will inquire as to the motivation for your decision to close your IG account, and it will provide you one final opportunity to change your mind. A IG representitive may also contact you to confirm your IG account closure.

It is now possible to close your IG account within three days, provided that all of your IG positions have been closed and all available IG funds have been withdrawn.

Although there are thousands of people who use IG, at some point you may want to close your IG account. It only takes a few clicks of a button to delete your IG account if you decide you've had enough of the IG platform and no longer want to use it.

Before you close your IG account, double check that all open trades have been closed and that you have withdrawn the full amount of money from your available IG balance.

You can terminate your IG account via email

You can log in to your IG account using the email address that you provided during the IG registration process in order to terminate your IG account. Send an email to [email protected] requesting that your IG account be closed. The email should contain your IG account deactivation and closing request.

Your IG Account Can Be Closed Via Telephone

you can also contact a IG support agent by calling 44 20 7633 5300. They will be able to assist you.

To delete your IG account, go to https://www.ig.com/ and then follow the instructions that are provided on the IG website. If you have any questions or concerns about deleting your IG account.

Your IG Account Can Be Closed Via Post

You can send a letter to the IG head office in London, UK to request that your live IG account be closed. closing your IG account via post will take allot longer and you will want to know if IG recieved your IG account closing letter.

How Much Time Will It Take Before My IG Account Is Deleted?

IG requires three to ten business days to close your account, and their may be some associated fees when closing your IG acccount. IG accounts with available funded balance may take longer if you do not provide IG with a withdrawal method and verify your ID.

Is it possible to reactivate my IG account after it has been closed?

When an IG account is closed, it cannot be reopened under any circumstances; however, a new IG account can be created at any time by using a different username and email address. Your IG trading history and data will be wiped clean from any previous IG transactions that you have closed, as well as any active IG accounts you have had in the past.

Are Multiple IG Accounts Possible?

You are free to create as many IG accounts as you like. You will need to register with IG with the same name and documents as you did when you created your previous IG account in order to do this. You will, however, be required to create a new IG login name and email address for your new IG accounts.

What Are Some of the Reasons That People Want to Cancel Their IG Account?

The majority of newcomers struggle with fundamental issues such as risk management, which frequently results in significant financial losses with brokers like IG. People typically decide to close their trading account on IG because they no longer wish to participate in the IG platform's trading activities. Its possible you have trading accounts else where and you wish to close up IG or you are looking for an IG alternative.

Inactivity Fees for Your IG Account

It's possible that you have an IG account in which you haven't executed a live buy or sell order in a few months. If this is the case, your IG account may be marked and dormat and eventually locked.

Because IG does charge inactivity fees for IG dormant accounts, you should make sure to close any IG accounts you have with IG that you no longer intend to use.

Withdraw the remainder of your IG balance

You can take money out of your IG account whenever you like by using the IG trading platform or going to the website https://www.ig.com/.

In order to accomplish this, you will need to take any remaining money out of your IG broker account, which is a process that is also known as final IG balance withdrawal.

There is a wide variety of withdrawal methods offered by brokers like IG, as well as differences in the amount and speed of withdrawal speeds depending on your chosen IG withdrawal method.

You are permitted to withdraw funds from your IG account up to the value of the available funds in your IG account at any given time. Because you are not required to keep any money in your IG account, you are free to withdraw the entirety of your IG balance whenever you see fit. Remember that any IG funds that you withdraw will be put back into the same account that they came from when you made the IG deposit. This is the most important thing to keep in mind.

It is possible that you will be required to provide an alternative method in order to withdraw money from IG if your details have changed since the time that you initially deposited the IG funds.

When you withdraw money from IG, the process is not instant; rather, it typically takes at least several business days for the money to reach you. IG withdrawal times differ depending on the selected payment method in your IG dashboard.

If all of the information associated with your IG account is accurate, the processing of your request to withdraw funds from your IG account may take up to one to ten business days. The amount of time it is estimated to take to receive payment from IG after a withdrawal has been processed varies entirely according to your chosen method of payment and is dependent on the 3rd party payment service provider supported by IG.

IG Account Deactivation Delays

Because there is a possibility of delays when withdrawing large sums of money from an IG account, we recommend getting in touch with your financial institution in advance. Additional IG waiting time may be incurred due to the placing of a security hold on large IG withdrawals. Please check with your financial institution before initiating a IG withdrawal because the processing times associated with each IG withdrawal method are unique.

While your IG account is 'Under Review', you will still be able to withdraw funds from it; however, you will need to have funds that are eligible for IG withdrawal in order to complete the withdrawal process. Once your IG withdrawal request has been processed by IG and the withdrawal process has been finished, you will be notified via email that the request has been fulfilled.

It is important that you understand that you can only withdraw IG money into accounts that are under your own name.

Withdrawal Fees Charged by IG

Because 3rd party fees for IG international bank transfers and wire transfers can be quite high, you should make it a habit to double check whether or not this is something that will be applicable to the IG closing transactions you conduct.

At IG, the withdrawal of funds for basic transactions is free of charge. You will be subject to an additional fee by your 3rd part IG withdrawal method for currency conversion if you choose to withdraw funds in a currency other than US dollars (USD). The prices of the IG withdrawal services may shift at any time in response to shifts in the market conditions.

The majority of withdrawal requests made to IG are processed free of charge through common withdrawal methods like Credit cards, VISA, MasterCard, Debit cards, Bank Transfer, Electronic wallets (eWallets), PayPal, BPAY, Payoneer.

How to Uninstall the IG App on Your iOS or Android Device

On your iOS or Android device when the app list window displays, touch and hold the IG app icon until it appears, and then pick the option to Remove App from the menu. After opening the app drawer, which is where all of your apps including IG are kept, you may move them to the Uninstall area (on Android) on the left side of the screen by dragging and dropping them there. From that screen, select the Delete IG App option to confirm that you wish to remove the IG application from your phone. Tap the minus sign or the X to delete IG applications, which is the quickest and easiest method to remove IG applications from your device.

IG should be removed from your computer if no longer needed

If you have downloaded IG to your PC or Mac computer you can uninstall any IG software and remove IG from your web browser.

What You Need To Do To Cancel A Request To Close Your IG Account

You can get in touch with IG customer support via e-mail, the phone, or live chat if available if you don't feel like closing your IG account. As long as your IG close account status is 'Under Review' or 'In Progress', you may cancel your IG account closure request by contacting IG customer support.

How Does The IG Account Compare Against Other Brokers?

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